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Terms and Conditions

Polaris Logistics Group cares about your privacy. Our Privacy Policy can also be found here.

Welcome to Polaris Logistics Group. By accessing or using our website, services, or communications, including SMS notifications, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

1. General Terms

1.1 Acceptance of Terms – By using our website or services, you agree to these Terms and Conditions. If you do not agree, please discontinue use immediately.

1.2 Changes to Terms – Polaris Logistics Group reserves the right to modify these terms at any time. Continued use constitutes acceptance of the revised terms.

1.3 Privacy Policy – Your use of our services is also governed by our Privacy Policy, which can be found at:  https://polarislogisticsgroup.com/privacy-policy

2. Services Provided

2.1 Polaris Logistics Group provides freight brokerage and logistics management services.

2.2 We reserve the right to modify, suspend, or discontinue any part of our services at any time.

3. User Obligations

3.1 You must provide accurate and complete information when using our services.

3.2 You may not use our services for any illegal or unauthorized purpose.

4. Payment Terms

4.1 Payment terms for our logistics services are outlined in separate agreements.

4.2 Late payments may result in additional fees or service suspension.

5. Limitation of Liability

5.1 Polaris Logistics Group is not liable for any indirect, incidental, or consequential damages resulting from service use.

5.2 We do not guarantee uninterrupted or error-free service.

6. SMS Terms & Conditions

By opting in to SMS notifications from Polaris Logistics Group, you agree to the following:

6.1 Consent to Receive SMS Messages – By providing your phone number, you consent to receive SMS messages regarding updates, promotions, shipment tracking, and customer service.

6.2 Message Frequency – The number of messages you receive will vary based on service needs and account activity.

6.3 Message and Data Rates – Standard message and data rates may apply. Check with your mobile carrier for details.

6.4 Opting Out – You may opt-out of SMS messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and will no longer receive SMS notifications.

6.5 Support – For help, reply HELP to any message or contact us at (855) 879-7186

6.6 No Guarantee of Delivery – Polaris Logistics Group is not responsible for delays or failures in SMS delivery due to carrier issues or technical failures.

6.7 By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Polaris Logistics Group. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at polarislogisticsgroup.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.

7. Termination

7.1 Polaris Logistics Group may terminate or suspend access to services if these Terms & Conditions are violated.

8. Governing Law

8.1 These Terms are governed by the laws of the State of Ohio, Lucas County.

9. Contact Information

For any questions regarding these Terms and Conditions, contact us at:

📧 Email: supportgroup@polarislogisticsgroup.com
📞 Phone: (855) 879-7186